Frequently Asked Questions
Client Portal
The Client Portal is for our Clients to review the details of their contract, update their contact information, request changes, complete the planning forms, and select their music.
For music selection, it has an easy drag-and-drop option. Since our music library is very extensive, we are unable to upload everything online. In cases where you would like to add music that isn’t shown, you can add your own requests in the “Add your Own Music”.
Guest Portal
Your guests can also make song requests before the event in the Guest Portal! This is completely optional as some Clients like their guests to be involved in the music selection whereas other Clients do not.
You can limit the amount of songs your guests can make (just let us know) and you get notified each time you get a request!
If you are struggling with specific artists or song names, please email us at [email protected]
What services do we offer?
We offer a wide range of entertainment services to suit many needs and budgets. This can range from DJ entertainment to lighting, dry ice, live entertainment, photo booth to audio and visual services for production. The options are limitless!
- DJ & MC Services
- Corporate Solutions
- Audio Visual - LED Screens
- Photo Booth Services
- Live Entertainment
- Event Consulting Services
- Lighting
- White Vinyl Floors and Window Wrapping at Banquet Halls
What type of events do we do? If your event needs entertainment, audio or visual – we got your covered.
Tremendous Events Include:
- Celebratory Milestones – Graduation/Retirement/ yes even Divorce parties
- Corporate Events – Indoor/Outdoor – both simple or lavish
- Fundraisers
- Private Events – Birthdays/Quinceañeras, Anniversaries
- Religious – Baptisms/ Communions
- Residential Functions
- School Events – Dances/Proms/Staff
- Themed Events – Halloween/Christmas/Other
- Weddings – all cultures
- Among many more!
Service Add-Ons - A great way to make event TREMENDOUSLY fabulous!
- Bands
- Ceremony
- Dancers - Aerialists, LED Robots, Salsa, Samba, Belly Dancers and more
- Photo Booth
- Dry Ice Shows
- Lighting
- Marquee Letters
- Master of Ceremony
- Musicians
- Screens/Projectors/LED Walls
- Song Mash Ups
- White Vinyl Floor Wraps/Window Wraps at Banquet
How many hours of service do we offer?
It really depends on your event’s start and end time. Our fees are based on service, labour and the time our team is on-site. A common misconception is when you say you only need 3 or 4 hours of service. We factor in setup and tear downtime as well and this all depends on the amount of equipment you have in your entertainment package to ensure the job is done correctly and safely.
The DJ
The role of a DJ is to provide music to an event. There are many types of DJs and it all depends on the type of event you’re hosting. Showcasing a new line of products or a cocktail mixer are great ways to incorporate a DJ to liven up the mood but no dancing is required. Whereas guests at a wedding or birthday may want to shake, dance and boogie!
Our DJs are versatile as they have corporate, nightclub, and wedding experience. They are experts on reading crowds and by doing so, they know how to cater to different audiences based on age groups, ethnic backgrounds, and music genre preferences. In the planning process, we’ll ask all the right questions to ensure we’re on point with your vision.
Furthermore, with your own Client Portal, choosing music is easy by dragging and dropping your favorite tunes as well as your “do-not-play” list.
The MC
The role of the MC is greater than what most people think. The MC brings the whole event together. Think of the MC as the Ringmaster. The MC determines what goes and what doesn’t, keeps the itinerary on schedule, ensures all parties are where they need to be, and serves as a liaison between vendors, guests, and clients. In other words, our professionally trained MCs run the show with event coordination. Very importantly, the MC is able to think quickly on his/her/their feet to adapt to unexpected changes at an event and provide solutions to press on. After all, the “show must go on”!
Many times clients will assign their best friend or a relative as the MC. We encourage this ONLY IF they have experience with public speaking, can project their voice professionally as it will be amplified with a microphone, and understand that they will be working most of the night. To clarify, many clients confuse the MC role with someone in charge of speeches.
How long do we require for setup?
This is determined by how much and what equipment we are bringing in. For a standard set up, we request 1-2 hours for setup and soundcheck. The more equipment, the more time is required.
What do we bring for setups?
We determine this upon booking - sound, lighting, dry ice, photo booth, etc. If your venue has an in-house sound system, then we don’t need to bring in sound equipment, and that decreases the setup time.
If your venue doesn’t have an in-house sound system, we’ll bring in speakers, speaker stands, bass speakers, if applicable, and any other equipment as agreed upon.
What do we need for indoor events?
For indoor events, we request a minimum of a 6 ft table to set up and close access to a power source. Sufficient space is required to ensure we can put the speakers on stands and any other equipment as required.
What do we need for outdoor events?
For outdoor events, we request a table, close access to a power source, and a tent for sun/rain shelter.
Where should the DJ be stationed at a venue?
Location, location, location.
If the DJ cannot see your guests, they cannot “read” your guests. DJs are wired a little differently than most. They feed off the energy of the event, guests, and music and therefore must have a direct view of your guests.
We strongly suggest not to sit any small children or elderly guests near the DJ setup and speakers to maximize enjoyment.
How much space does the DJ need for setup and equipment?
A rule of thumb is 10 ft across and 5 ft in depth. Venues usually provide a 6/8ft table and speakers would be placed on the sides for a standard setup. If lighting is being brought in for your event, we would require a floor layout to access the best location for setup.
What type of equipment do we use?
We use the latest equipment on the market to ensure great sound for your event.
Do we offer lights?
Yes, we do. There are different types of lighting, and each has a specific purpose depending on what you’re trying to achieve.
What are semi-intelligent lights?
Semi-intelligent lights are standard part lights. They cannot be controlled to specific colours or moving patterns. Its sole purpose is to provide lighting for dancing when music is playing.
What are intelligent lights?
Intelligent lights – like its name – are intelligent. They look like little robots as they have moving heads and require a light technician to do the programming for an event. As they can be controlled, intelligent lights are great for spotlighting during speeches, grand entrances or creating a nightclub feel during dancing.
What are perimeter up lights?
Perimeter up-lights are what every room needs for sophistication, class and to make it complete with decor. They are lights placed at the bottom of centralized focal points to draw the eye. Some examples are at the base of backdrops, dessert tables, decor pieces, all while changing the ambiance of the room to a lavish affair!
What is included in our music library?
We have an extensive and what appears to be a never-ending music library. We belong to many music pools and we’re always updating our library. We own music from the 50s to the most current, in different languages and many versions. If there are specific songs you would like, you’ll have an opportunity to make those requests in your exclusive Client Portal and if there are uncertainties, we’ll review these requests with you before your event.
Do we take music requests?
Yes, we do. However, for any specific songs (including any ethnic songs), we ask that you submit these requests in your Client Portal to properly prepare for your day no later than 2 weeks before your event.
Do we provide music samples before booking?
We can but generally don’t. Let us explain. When you sing in the shower to your favourite tunes at the top of your lungs, it may not be what the rest of your household likes.
Each of our DJs may have a favourite style of music but it may not be to everyone’s liking. Their role as professional DJ entertainers is to play and cater to YOU, YOUR GUESTS, and YOUR EVENT. No event is ever the same as each event is unique and with different guests. Therefore, samples of music reflect what clients have requested for their specific function.
What do we need to proceed with a booking?
An executed Service Agreement and deposit. Booking isn’t complete until we have both.
How far ahead can you book?
The earlier the better. “The early bird gets the worm” – especially when you would like to book a specific Entertainer. Most clients book 2-3 years in advance. This helps them organize their event and finances better.
Do we offer a contract and invoice?
Absolutely, although many people love surprises; no one likes surprises when it involves outstanding balances. A contract and invoice will ensure everything is transparent and will also indicate very important information regarding service changes, cancellations, and protocols.
Do we require a deposit?
Yes, we do. Deposits are a non-refundable 30% of the total entertainment package price after HST.
What methods of payment do we accept?
We accept cash, cheques, Interact Email Transfers, credit cards. Credits cards are subject to a 2.75% convenience fee per transaction and personal cheques are accepted for deposit only. Corporate cheques are accepted for both deposit and final payment.
What payment plans do we have?
We are flexible with any payment plan whether is weekly, monthly or lump-sum payments to make it easier for you before your event.
When are event balances due?
All balances must be paid in full two weeks prior to your event.
How far will we travel?
We love to travel! Travel is fun! Destination events are our favourite! Just saying. No pressure. There are no travel fees within the GTA. We do factor in gas when venues are outside the GTA and for more remote travel, we also include accommodation as well. This is to ensure our team’s safety after a late-night tearing down and being far from home. If you have any specific questions about the commute to your venue, please contact one of our reps.
When do I meet my DJ?
For weddings, we’ll meet two/three weeks before your wedding to ensure we can go over the Itinerary, timeline, music requests, and any formalities.
Can we schedule a meeting?
We’re always accessible to meet with you whether it’s via phone, video conference, or in-person (if you’re in Durham or the GTA).
How can I schedule a meeting?
To schedule a meeting with us, here is our schedule: https://calendly.com/tremendous
What do we wear to an event?
Shorts and sandals. JOKING! Well, unless you’re having a beach party. Our team will wear dress shirts and dress pants to every event. For weddings, our team will normally use a suit jacket as well. Going back to the shorts and sandals, we love theme parties. Therefore, if you have a specific theme event such as a Disco, Halloween or black-tie event, we will dress accordingly to the event. Just let us know in advance.
Are we familiar with the different venues?
Yes, over the course of many years, we have familiarized ourselves with many venues and their banquet room layouts. For the venues that we haven’t performed in, we’ll ask for layouts or do a site check (if locally) to figure out any concerns you may have.
Do we work with venues that have in-house sound systems?
Yes, we do. We strongly encourage you to review your venue contract carefully. Many venues charge a hook-up fee for third-party vendors to connect to their sound.
Can I postpone or cancel my event?
Life happens. We understand things are unpredictable at times. We’ll inquire if your event will be postponed at a later date. If your event will be postponed, there are no fees to reschedule but dates are subject to availability on a first-come, first-served basis up to a year of your original event date. If more time is needed, you can simply inquire with one of our Entertainment Experience Associates.
If your event is cancelled entirely, your deposit is forfeited. However, we’ll always try to avoid this with you. If the means of your event changes, we’ll try to accommodate as much as possible.
For any postponed/cancelled dates, we require a written email/letter from you indicating the changes.
Are we insured?
Absolutely. Sometimes accidents happen. We’re all human. Better safe, than sorry.
Are meals mandatory at events?
Meals are not mandatory but are most appreciated. Our team arrives a minimum of 1-2 hours before your event and will leave 1-2 hours after your event finishes. After tear-down, they head straight to unload at our unit. It’s a long night. Any nourishment to give them fuel is most welcome.
If no meal is to be provided, we ask that you please let us know in advance. Our team will excuse themselves during mealtime to replenish on fuel. Don’t worry, we’ll leave the Macarena playing for dinner 🙂
HELPFUL TIMELINES:
1 YEAR/6 MONTHS BEFORE EVENT
- Check-in with us and our professional vendor referrals to simplify your planning
4 WEEKS BEFORE EVENT
- Adding any last minute add-ons
- Gobo template/artwork to be submitted (if applicable)
2 WEEKS BEFORE EVENT
- Itinerary/Music Selection
- Final Appointment - for weddings / Quinceanera / Debut
- Final Payment - we do not accept payments on or after the event
- Song Mash Up/Mixing - if applicable
1 WEEK BEFORE EVENT
- Deadline to provide details/music or make any Itinerary changes - we cannot guarantee any changes after this date
DAY OF EVENT
- Relax. You hired professionals. Enjoy. You deserve it!
DAY AFTER EVENT AND EVERYDAY
- Celebrate every day and live each day to the max! Take care of your physical and mental wellness. Be kind always. Pay it forward.
- Be TREMENDOUS! Live TREMENDOUSLY!